Advertising

TikTok conversion tracking
Personal Data: device information; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

Meta ads conversion tracking (Meta pixel) and Microsoft Advertising
Personal Data: Trackers; Usage Data

Analytics

Google Analytics (Universal Analytics)
Personal Data: Trackers; Usage Data

Meta Events Manager
Personal Data: billing address; browser information; browsing history; city; clicks; country; Data communicated while using the service; data relating to the point of sale; date of birth; email address; first name; IP address; last name; order ID; page views; payment info; phone number; shipping address; state; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; User ID; user subscriptions; ZIP/Postal code

Google Analytics 4
Personal Data: number of Users; session statistics; Trackers; Usage Data

Collection of privacy-related preferences

iubenda Consent Database
Personal Data: Data communicated while using the service; IP address; Trackers

iubenda Privacy Controls and Cookie Solution
Personal Data: IP address; Trackers

Handling activities related to productivity

Google Workspace
Personal Data: geographic position; Usage Data

Handling payments

Stripe
Personal Data: billing address; email address; first name; last name; payment info; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

Heat mapping and session recording

Microsoft Clarity
Personal Data: clicks; country; custom events; device information; diagnostic events; interaction events; layout details; mouse movements; page events; positional information; scroll-to-page interactions; session duration; time zone; Trackers; Usage Data

Hosting and backend infrastructure

Amazon Web Services (AWS)
Personal Data: various types of Data as specified in the privacy policy of the service

Infrastructure monitoring

Sentry and Datadog
Personal Data: various types of Data as specified in the privacy policy of the service

Interaction with live chat platforms

Facebook Messenger Customer Chat
Personal Data: Data communicated while using the service; Trackers; Usage Data

WhatsApp Business Chat widget
Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

Managing contacts and sending messages

Sendgrid
Personal Data: company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; Trackers; Usage Data; username

MailerLite
Personal Data: country; email address; first name; last name; phone number; various types of Data

Trustpilot Automatic Feedback Service

Personal Data: first name

Managing support and contact requests

Intercom
Personal Data: email address; Trackers; Universally unique identifier (UUID); Usage Data; various types of Data as specified in the privacy policy of the service

Remarketing and behavioral targeting

TikTok Remarketing
Personal Data: device information; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

Spam and bots protection

Cloudflare Bot Management
Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

Tag Management

Google Tag Manager
Personal Data: Trackers; Usage Data

Traffic optimization and distribution

Cloudflare
Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

User database management

HubSpot CRM
Personal Data: company name; country; Current City; email address; first name; gender; last name; phone number; physical address; profession; purchase history; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

Trengo
trengo.com customer support tool.
All data for processing orders

Contact Information

Owner and Data Controller
Truely Pte. Ltd. 109 North Bridge Rd, #07-22 Funan, Singapore, 179097

Owner contact email: [email protected]

Last updated: April 09, 2025